Felts Supports for Living
Felts Supports for Living provides home licensing for Sponsored Residential Services
through the Virginia Department of Behavioral Health Developmental Services. The Sponsored
Residential Services provide a home for individuals with an intellectual disability. The Felts
family has over 80 combined years of experience in providing direct service for individuals as
well as administrative capacity for community service organizations. The Felts business model
provides personalized and family oriented direct services that encourage new and exciting
opportunities to individual recipients. Chris Felts states that “We want to make sure the residents
we serve find a family they call their own. Those receiving services are experiencing once in a
lifetime opportunities including travel and daily family activities. Our motto is A life like ours,
ensuring that every person has a happy and healthy home.”
Felts Supports for Living began with one residential home and one individual receiving
services. Prior to licensing the Felts family worked with the Blue Ridge Crossroads Small
Business Development Center (SBDC) to develop a business plan that was vital for licensure.
Felts Supports for Living moved into one small office in the small business incubator located in
Crossroads Institute. The Blue Ridge Crossroads SBDC and business incubator continue to
support Felts Supports for Living helping to enable expansion and job creation. “The SBDC and
incubator services have been vital in helping us meet our goals in order to provide the type of
family based services for individual recipients. Specifically, assistance in accounting, legal,
training space, and incubator services have helped us grow and become sustainable,” shared
owner Chris Felts. The business now occupies two large offices and utilizes meeting space at
least once a month for training. “We are excited to now have five office employees, twelve
residential homes, and eleven individuals receiving services,” shared owners Jerry and Jean
Felts. All the owners agree that the SBDC continues to provide support through training and
counseling.